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How Can We Help?
Vittaverse is more than just a multi-asset trading platform. It’s a learning ground for you to make the most of your portfolio. Explore our guides to help find what you’re looking for.
Create an Account
Enter the vittaverse.com website, click the CREATE ACCOUNT button, provide your information. Upload your documents to get verified and start trading!
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Funding
Simply choose the cryptocurrency you would like to transfer, get the wallet address and make the transfer. We will take care of the rest!
Getting Started
02
Choose one of our powerful trading platforms, create your account and start your trading journey!
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Getting started
You can create an account by clicking on ‘create account’ on the homepage (https://vittaverse.com/) or by clicking on the following link: https://my.vittaverse.com/en/register
- Create an account by clicking on the following link: https://my.vittaverse.com/en/register
- Verify your account through the instructions emailed to your registered email.
- Create an account with your desired platform in Trading Platform.
- Make a deposit in Funds in the dashboard using digital currencies. Accepted
- forms of deposits are USDT, BTC, and ETH.
- Enter your chosen platform.
- Start trading.
- Click on “Forgot your password?” in the login page.
- Enter your email address.
- CHange your password in the email sent.
You can download the Metatrader App from the following link: https://play.google.com/store/apps/details?id=com.vittaverse.app
Yes, account verification is required to start trading. The is the immediate next step after creating your account.
If you require more than one account; either ‘demo’ or ‘live’, send your request to: support@vittaverse.com
Verification
- You can verify your account by clicking on profile → verification on the sidebar menu in the dashboard.
- You can also request verification by sending you ID, a selfie holding your ID, and email registered through the website to us through Telegram, Instagram or by emailing: support@vittaverse.com
Within the user dashboard, if the verification box in the main section of the user account is green with the word “Verified” in it, your account has been successfully verified.
Yes, identity verification is possible for users under the age of 18.
Account
You can create an account by clicking on ‘create account’ on the homepage (https://vittaverse.com/) or by clicking on the following link: https://my.vittaverse.com/en/register
- You can verify your account by clicking on profile → verification on the sidebar menu in the dashboard.
- You can also request verification by sending you ID, a selfie holding your ID, and email registered through the website to us through Telegram, Instagram or by emailing: support@vittaverse.com
Within the user dashboard, if the verification box in the main section of the user account is green with the word “Verified” in it, your account has been successfully verified.
- Within the dashboard, click on Trading Platforms in the toolbar at the top of the screen.
- Click on MT5 or C-Trader
- Tick Demo
- Fill in the requested information (leverage, desired fund, etc.)
- Click on Open Account.
No, you are not able to navigate through the website dashboard before account verification is completed.
You can access all of your trading accounts through Trading Platforms on the dashboard
At this time, you are able to create one demo account and one real account. However you can send your restriction removal request to our support team but emailing support@vittaverse.com.
Deposits are required to activate a real trading account. Demo accounts do not require deposits.
Currently, VIttaverse offers a standard account to our customers. However, ECN accounts and other accounts will be available in the future.
In dashboard, go to Profile → Setting → Change username and password.
There is no limit for the minimum amount required to start trading. Since the deposits are made through digital currencies, a minimum deposit of $15 USD is required to complete the deposit process.
In the MT5 app
- Go to Settings
- Choose User account
- Click on Change password at the bottom of the page
- Change the desired password
The most common reason for not being able to login to your account is incorrect email / password. After a couple of failed attempts, change your password through “Forgot your password?”. If you have any further issues signing into your account, reach out to our support staff at support@vittaverse.com.
It is not possible to delete your account, If you have archived your account by mistake, you may seek assistance from our support staff at support@vittaverse.com.
Copy Trading is the act of copying the trades of experienced traders to make profit.
In Copy Trading, you can close the deal opened by the leader whenever you want, but in MAM, all steps including opening and closing the deal are performed by the leader, meaning the copying trader is unable to open or close trades.
- Click on MAM in the dashboard toolbar.
- Click on My Account to view your accounts.
- Click on the + in the Investment section.
- Fill in the required items.
- Click on Proceed to create an account.
- A Sub-account with the unique number is created for you, which you can access from the Transfer section.
- Deposit any desired amount to participate in this plan.
- Navigate to Copy Trading on the user dashboard.
- Click on Leaderboards.
- Choose and follow one of the traders after checking their profitability and risk rate.
- Navigate to the Referral Programs on the toolbar in the dashboard.
- Click on Links. Copy the link and share with those who want to join Vittaverse. Once they start trading, the rewards will automatically be deposited into your account.
- Navigate to the Referral Programs on the toolbar in the dashboard.
- Click on Dashboard
- In the Acquisition Report, you can view the number of users that have clicked on your link and the number of those who have registered.
That is currently impossible due to Vittaverse privacy policies.
- Navigate to the Referral Programs on the toolbar in the dashboard.
- Click on Dashboard
- Click on Reward Amount in Trading report.
- Create a user account in Trading platform within your dashboard.
- An account number and two passwords will be sent to you.
- Use the investor password to view and utilize MT5 options.
- Use the master password to start trading
- Navigate to Trading Platform within your dashboard.
- Click on MT5 or CTrader, wherever you have a live or demo account.
- Click on your account.
- Click the gear icon on the left.
- Click on Archive at the bottom of the page.
- Navigate to Trading Platform within your dashboard.
- Click on MT5 or CTrader, wherever you have a live or demo account.
- Click on your account.
- Click the gear icon on the left.
- Select the desired option and change the password.
Deposits & Withdrawals
All payments and deposits are made through digital currencies. USDT in TRC20 & ERC20, Bitcoin (BTC), and Ethereum (ETH) are accepted methods of payment.
- Navigate to Funds from the user dashboard.
- Click on Deposit.
- Click on Select wallet.
- Select USD.
- Select your desired type and method of payment.
- Select the deposit amount.
- Click on Proceed.
- Copy the wallet address and proceed with the deposit. You can also scan the QR code to access the wallet.
- To avoid any problems in the blockchain network, the minimum deposit amount is $15 USD.
Deposits and withdrawals are absolutely free.
- Navigate to Funds from the user dashboard.
- Click on Withdraw.
- Select your desired type and method from the available options.
- Enter the withdrawal amount in USD.
- The minimum withdrawal amount is $10 USD.
- Enter wallet details in Wallet address.
- A verification email will be sent to your account.
- Please note that the withdrawal process could take up to 48 hours.
It may take up to 48 hours for the withdrawal process to be completed.
If it has been oer 48 hours since the withdrawal and the funds have not been deposited into the account, please reach out to our support team at support@vittaverse.com.
Your transaction history is available at the bottom of the main user dashboard.
- Navigate to Funds from the user dashboard.
- Click on Transfer.
- Select your wallet and trading account.
- Set the desired amount.
- Click on Transfer.
- The amount will be transferred to your MetaTrader account instantly with no fee.
- Navigate to Funds from the user dashboard.
- Click on Internal transfer.
- Select the account you want to transfer from.
- Insert the recipients’ client ID.
- Enter the desired amount.
- Click on Transfer.
- To obtain the client ID, please reach out to our support team through any of the available support options or email us at support@vittaverse.com.
Yes, there are no restrictions in making additional deposits to your account, even when there is an open trade?
Yes, the minimum deposit amount is $15 USD.
Platforms & Tools
Yes; you can use the MT5 platform on all available platforms.
- Navigate to Trading platform
- Click on MetaTrader5
- At the bottom of the page, choose IOS, Android, Windows, or MAC download.
- Navigate to Quotes, click on Asset or Currency Pair.
- Click on Trade.
- Click on Lot, SL, TP.
- Choose long or short mode.
- Open the trade.
It means that the Lot, SL, or TP parameters are incorrectly selected and need to be corrected prior to proceeding with the trade.
- On mobile: Open the MetaTrader App and go to History.
- On desktop: Go to Terminal Windows → Account History → View the history by personalizing the requested time.
MT4 was designed for CFD trading. MT5, however, was designed as a comprehensive trading platform, making trading available for all types of assets, including stocks, currencies, cryptocurrencies and more.
This may be due to a number of reasons:
- The market may have been closed at the time of opening a trade.
- The margin may be less than the required margin for the new trade.
- You may have incorrectly selected the trade parameters, including Lot, SL, and TP.
- You may have logged in with an investor password where you need a master password for trading.
Right-click on Market watch and select Show all.
On mobile, go to Trade to view Balance, Equity, and Free margin of your account.
Navigate to Account history → Terminal, right-click on Save as Report, and save.
When opening a trading account, this password is emailed directly to you to grant visitors access. Visitors are not able to make changes or open new trades.
You are not able to make deposits and withdrawals directly through MetaTrader. You have to navigate through the Vittaverse wallet and charge the wallet, before making any deposits or withdrawals.
General
Vittaverse LTD. is a Saint Vincent & Grenadines based brokerage that provides its clients with a variety of services including providing all asset types on maximum leverage. You can learn more about Vittaverse from the about us page on the website.
Vittaverse LTD. has been operating since the beginning (Q1) of 2022.
Vittaverse provides a variety of incentives for its users including bonuses, prop trading, credit for experienced traders and much more. Vittaverse, unlike most brokerages, does not charge any fees for deposits and withdrawals.
You can reach out to the team through any of the available support options available on the website homepage. You can also email support at support@vittaverse.com.
Vittaverse does not offer any VIP channels or services.
Commission is only received with trading Cryptocurrencies.
Spreads do not have a fixed value and may vary in different time periods.
Product
You can trade all available asset classes on the platform: Stocks, Currency pairs, Commodities, ETFs, Cryptocurrencies and Indicies.
Vittaverse is a CFD only brokerage and trading platform.
Offers & Incentives
Through our IB Program, you can receive a commission from the trades of your referrals. Learn more about our IB program on the IB page on the Vittaverse website.
Through the Referral program section of the Admin dashboard you can find out the number of your referrals and the amount of commission awarded to you.
There are multiple ways to discover the later bonus or announcement from Vittaverse.
- Follow Vittaverse on Twitter.
- Check out the latest on our news section on the website.
- Check the CEOs instagram @mahdi_mohajeran
To learn more about our trading challenge, click on Trading Challenge on the homepage.
- Priority is given to the number of trades in compliance with the legal framework.
- In the first stage, 15 successful trades must be carried out by observing the daily stop-loss of 5% of the initial capital and a total of 10% and take-profit of at least 8%.
- In the second stage, 45 trades must be carried out by observing the daily stop-loss of 5% of the initial capital and a total of 10% and take-profit of at least 6%.
The bonus granted is 50 times the initial amount you started the challenge with. The bonus will be credited to your account.
A new account will be created for you, only the profits can be withdrawn. The initial deposit is not withdrawable.
- You can deposit the shortfall until your account balance is at least $100 USD.
- Then you can restart a new challenge with the same account. The start time of this challenge will be the day the payment has been completed and the challenge has been initiated through the email sent.
Trading Technicalities
- Spread is the price difference between ask and bid in all financial instruments.
- You can use the following algorithm to calculate the spread: Spread = Ask price - Bid price.
- The funds that the trader deposits with the broker or exchange as collateral is called margin. The reason for this deposit is to compensate for the risk that traders create for brokerages or exchanges with their trades.
- The margin varies for different assets and is usually expressed as a percentage.
Leverage is a trading tool that allows investors to trade contracts for more than their account balance by providing collateral that represents a small percentage of the total value of the contract. This collateral is called margin.
Leverage us current not changeable. If you wish to request a leverage change, reach out to our team via email: support@vittaverse.com.
A margin call in brokerage occurs when the value of an investor's margin account falls below the broker's required minimum. It is a demand by the broker for the investor to deposit additional funds or securities to cover the deficit, ensuring that the borrowed amount remains adequately collateralized.
It is a global marketplace consisting of currencies of prominent countries traded in currency pairs.
- EUR/CAD
- EUR/USD
- USD/CHF
- GBP/USD
- NZD/USD
- AUD/USD
- USD/JPY
- EUR/CAD
- EUR/AUD
CFDs, or Contracts for Difference, are financial derivatives that allow investors to speculate on the price movements of an underlying asset without actually owning it. They represent the difference between the entry and exit prices of a trade, with profits or losses determined by the price change of the asset over the contract period.
Zone of support is a price level, where a downtrend can be expected to pause due to a concentration of demand or buying interest. As the prices of assets or securities decrease, the demand for them increases and as a result support zones are formed.
Zone of resistance is the price range at which an uptrend can be expected to pause due to concentration of supply or selling interest. As the price of assets or securities increases, the demand for them decreases, and as a result, the zone of resistance is formed.
A long position in trading refers to the purchase of an asset with the expectation that its value will rise in the future.
A short position in trading refers to the sale of a borrowed asset with the expectation that its value will decrease in the future.
Forex market hours refer to the 24-hour continuous operation of global foreign exchange trading sessions, cycling through major financial centers such as Sydney, Tokyo, London, and New York.